Scrows Logo
Developer Resources

API Terms of Use

Terms and conditions for using the Scrows API and developer services

Last updated: January 15, 2025

Secure & Compliant

Bank-level security with full regulatory compliance

High Performance

99.9% uptime with sub-200ms response times

Global Access

Worldwide API access with regional data centers

API Access Tiers

Choose the right plan for your integration needs

Free Tier

1,000/month

Rate limit: 10/minute

Community Support
  • Basic escrow operations
  • Webhook notifications
  • Standard documentation
Professional

50,000/month

Rate limit: 100/minute

Email Support
  • All Free features
  • Advanced analytics
  • Priority support
  • Custom webhooks
Enterprise

Custom

Rate limit: Custom

Dedicated Support
  • All Pro features
  • SLA guarantee
  • Custom integrations
  • 24/7 phone support
API Terms Introduction

These API Terms of Use govern your access to and use of the Scrows Application Programming Interface (API). Our API enables secure integration with our escrow services platform.

Developer Agreement

By using our API, you agree to these terms and our general Terms & Conditions. Violations may result in immediate API access suspension.

1. Acceptance of API Terms

By accessing or using the Scrows API, you agree to be bound by these API Terms of Use.

These terms are in addition to and supplement our general Terms & Conditions.

If you disagree with any part of these terms, you may not access or use our API.

Your use of the API constitutes acceptance of these terms and any updates.

2. API Access and Authentication

API access requires a valid API key obtained through our developer portal.

You are responsible for maintaining the confidentiality of your API credentials.

API keys must not be shared, embedded in client-side code, or exposed publicly.

We reserve the right to revoke API access at any time for violations of these terms.

3. Usage Limits and Rate Limiting

Free tier: 1,000 requests per month with rate limit of 10 requests per minute.

Professional tier: 50,000 requests per month with rate limit of 100 requests per minute.

Enterprise tier: Custom limits based on agreement with dedicated support.

Exceeding rate limits will result in temporary API access suspension.

4. Acceptable Use Policy

You may only use the API for legitimate business purposes related to escrow services.

Prohibited uses include: fraud, money laundering, illegal activities, or circumventing security.

You must not attempt to reverse engineer, decompile, or extract source code from our API.

Bulk downloading or scraping of data beyond normal API usage is prohibited.

5. Data Handling and Privacy

You must handle all data received through the API in accordance with applicable privacy laws.

Personal and financial data must be encrypted in transit and at rest.

You may not store sensitive data longer than necessary for your legitimate business purposes.

Data breaches must be reported to Scrows within 24 hours of discovery.

6. Service Availability and Support

We strive to maintain 99.9% uptime but do not guarantee uninterrupted service.

Scheduled maintenance will be announced at least 48 hours in advance.

API support is provided based on your subscription tier and support agreement.

We reserve the right to modify or discontinue API endpoints with reasonable notice.

7. Fees and Billing

API usage fees are charged monthly based on your subscription tier and usage.

Overage charges apply when exceeding your plan's request limits.

All fees are non-refundable unless otherwise specified in writing.

Price changes will be communicated 30 days in advance.

8. Intellectual Property

Scrows retains all rights, title, and interest in the API and related documentation.

You are granted a limited, non-exclusive license to use the API as described in these terms.

You may not claim ownership of any Scrows intellectual property or trademarks.

Any feedback or suggestions you provide may be used by Scrows without compensation.

9. Liability and Warranties

The API is provided 'as is' without warranties of any kind, express or implied.

Scrows's liability is limited to the fees paid for API services in the preceding 12 months.

We are not liable for indirect, incidental, or consequential damages.

You agree to indemnify Scrows against claims arising from your use of the API.

10. Termination and Suspension

Either party may terminate API access with 30 days written notice.

We may immediately suspend access for violations of these terms or security concerns.

Upon termination, you must cease all use of the API and delete any cached data.

Provisions regarding liability, intellectual property, and confidentiality survive termination.

Developer Support

For API-related questions, technical support, or to report issues:

Developer Support: api-support@scrows.com

Documentation: docs.scrows.com

Status Page: scrows.com/api-status

Developer Portal: developers.scrows.com